About Norburn Lighting and Bath
Norburn Lighting and Bath Centre was once known as Norburn Electric, established in late 1948 in the 4500 block of East Hastings Street in Burnaby. Norburn Electric was originally an electrical shop offering parts, repairs, wiring and maintenance. Norburn Electric also had a few street lighting contracts in Burnaby, West Vancouver, North Vancouver, and other nearby municipalities.
As the company began to grow, Norburn Electric ventured into different subsidiaries such as repairing motors and appliances, electrically thawing frozen pipes, underwater electrical and communications work, and later on began showcasing lighting.
My wife and I recently purchased some lighting from Norburn and while we were in the store had excellent customer service despite the store being exceptionally busy. When we arrived to our home on the Sunshine Coast and unpacked the one of the boxes one of the pieces was missing. We called Norburn and they sincerely apologized for the inconvenience and immediately shipped us a new piece. Truly grateful for the exceptional experience and customer service.
Josh R. (Google Review)
Norburn Lighting and Bath has been a member in good standing of the Homebuilders Association Vancouver (HAVAN) since 2004. Thank you for all your support over the years and we wish you continued success. HAVAN is recognized as a leader in the homebuilding industry,
Homebuilders Association Vancouver HAVAN (Google Review)
Purchased lighting for a project in West Vancouver. They were able to solve some tricky lighting challenges as well as come up with some viable solutions. They were also able resolve issues with a couple damaged products to our satisfaction. Thanks guys! I highly recommend working with these people.
Albert H. (Google Review)
Excellent selection and great staff!! Highly reccommend
Michelle B. (Google Review)
Norburn Lighting was recommended by my electrician for having an excellent selection and reputation. Norburn Lighting has been great to work with and I highly recommend them.
I consistently received exceptional service from our Salesperson (Laurie) right from planning/budgeting through to installation and quality assurance. Laurie’s professional insights and recommendations on my renovation where well suited to my project design, budget, and where focused on ensuring that I was 100% satisfied with the final outcome.
In keeping with their reputation, a year after installation I had a problem with one bank of kitchen lights which proved to be unusually tricky to solve. After my electrician was unsuccessful in pinpointing and correcting the problem, Norburn Lighting did not hesitate to jump in and take all steps necessary to correct the problem promptly. Impressively, Norburn Lighting arranged to replace all of the lights and the driver in the affected bank replaced and had their electrician install them at no additional cost.
I was very impressed by Norburn Lightings willingness to ensure that the problem was quickly corrected to my satisfaction and how they stood by the products that they sell. I have not often experienced this high level of customer service, it was very refreshing!
Norburn Lighting has been a great resource for my renovation project and I highly recommend them.
Michael W. (Google Review)
Have bought many things from this store, ranging from shower systems, to lighting, to fans. Happy with all of them. The customer service is excellent. Don't live in Vancouver but was able to photograph kitchen and have staff (Mr. Laurie Harley) suggest the best lighting (due to the vaulted ceilings); order; accept payment and ship to our house on Salt Spring Island.
Elise J. (Google Review)
Dear Sirs, We have been dealing with Norburn Lighting for as long as I have been in business as it is the one trusted lighting store I can fully rely on to assist my clients with their needs, whether it be new construction, renovations, purchase of new lighting or just information on current lighting trends. In particular over the past 2 years we refer clients and associates to Elizabeth Zunti. Her customer service skills, combined with excellent knowledge of all areas in lighting more than exceeds customer expectations and assists in taking the anxiety out of the process. We have no hesitation in recommending Elizabeth and the staff at Norburn to our existing and future clients.
Design Happens Inc.
For several years now I have been working with Norburn Lighting and Bath in their Burnaby location. I always think of them first when designing a client’s kitchen or bathroom. Without a doubt they supply me with the best service in the lowermainland and for that reason I go out of my way to work with Alan Ladha at this location. Allan is responsible, knowledgeable and pleasant through out all of our business dealing and never do I feel that any request is too small. Along with Allan, the entire staff is helpful welcoming and very service oriented. Kudos to all of you for making every trip a happy experience.
Owner Shalimar Design & Consulting
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